Returns & Exchanges

We want you to love your Orbitkey gear, so if you are not 100% satisfied with your purchase, you can return your items within 30 days of delivery. All returned products must be in their original packaging and in unused, resaleable condition.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to initiate the process.

2

Pack Your Items

Carefully place the items in their original packaging and ensure the parcel is securely sealed for transit.

3

Ship It Back

Print your prepaid shipping label, attach it to the package, and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing